Cant seem to go online on ea desktop
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Player Profile When did...
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I have the same problem and have tried everything, reinstalling, rebooting, clearing cache, clearing temp files, adjusting network settings, relinking accounts, you name it. PLEASE HELP! Thanks!
EA_Jason
EA SPORTS FC™ Team
EA SPORTS FC™ TeamCould you share a screenshot of the error message that you're seeing @coots2boots?
The same problem. I can browse through the pages and download gamjes. but no matter how many times I reload the page or reboot, It can't get my profile online yet I can't get online on the right side of the page.
- EA_Jason
Hi @CHOCO-theKBG,
I haven't seen this issue before where only the friendslist won't connect, but we can start with some basic troubleshooting:
- Clear the cache via the App Recovery app.
- Reinstall EA Desktop Beta.
- Temporarily disable your firewall and anti-virus or set up an exception for EA Desktop.
Give it a go and let me know what happens.
@EA_Jason Thanks a bunch for replying but I tried those ways earlier and had even installed a fresh copy of windows along with formatting the drive, but it still the same as before. Only the friendlist can't get online and the games I previously installed says can't connect to EA services. I'm facing this problem anywhere else except for origin and EA desktop.
