Forum Discussion

SirLockeLamora's avatar
SirLockeLamora
4 years ago

Can't start Mass Effect Legendary Edition Download - Xbox Game Pass

I'm subscribed to Xbox Game Pass, I'm unable to download Mass Effect Legendary Edition, the download option doesn't appear for me. After contacting EA support and going through all the troubleshooti...
bug
mac
pc
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hi @SirLockeLamora Check do you use a VPN or anything that controls your network traffic by chance?

  • SirLockeLamora's avatar
    SirLockeLamora
    4 years ago

    Hello @EA_Illium 

    I'm not using any Proxy/VPN services, have a direct connection to the Internet. Please remember that I'm able to download all other games except for ME-LE.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,855 PostsLatest Activity: 3 days ago