Can't start the game, as it's telling me need to enter product key

Hello @SimonVetterli,

could you please look for updates for the EA app and update it, if there are any available?

If you're playing Battlefield 3 via the EA app and you're running into the License Key Error, please follow these steps:

1. Open Windows File Explorer and copy/paste this 'url' into the address bar: C:\ProgramData\Electronic Arts\EA Services\License.
   
   
   1. If you can't copy/paste this 'url', you can enable the "View hidden files and folders in Windows" option via these steps and navigate to the folder manually.
2. In the "License" folder, where you should be if you've followed the above-shared steps, check if you can see a file called "71067.dlf"*.
   
   
   1. *Please note: the file can have a different number!
3. If it's there, delete this file and launch the game again. The game should now work.

If the problem persists, please report back to us in this thread.