Can't use redeem code in EA App/EA acc
I have two codes from Origin gifts cards for EA Store EU and have Portugal EA Acc, but can't use my codes. Why? What can I do? EA support gave me something strange like "go and read an article", but ...
Forum Discussion
EA_Poppy
Community Manager
Community ManagerHi katy_sims25,
Gift cards are not available in Portugal, as you can see from the information on this link here.
Unfortunately, it is therefore not possible to redeem a gift card on a Portuguese EA account. Depending on the retailer, you might be able to return the gift card there. Otherwise, there isn't anything else we or EA Support can do.
