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In that case I would like to rule out that this is a local issue by testing if you can download/install/play the games on another computer. Is that something that is possible @Ducckd?
Apologies for the late reply, weekend got in the way and I was off for a few days.
Hi @EA_Jason ,
Forgot to reply.
This is the only pc I can use. Is there anything else I can do?
- EA_Jason4 years ago
EA SPORTS FC™ Team
The error message looks like a connection error message.
Have you tried rebooting the router and using a wired internet connection? It might also help performing a clean boot or disabling your anti-virus and firewall.
- 4 years ago
I have tried rebooting router and I did a clean boot back when the problem first arose. I have tried disabling my antivirus and firewall
- EA_Jason4 years ago
EA SPORTS FC™ Team
Alright then lets try the Microsoft Troubleshooter. Check if you see the games in there that cannot be installed or if there are any unknown programs that you can fix.
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