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Moppie1961's avatar
Moppie1961
Rising Novice
6 days ago
Solved

Change of Currency

I opened Sims 4 today for the first time in a while. I wanted to purchase the new kits and noticed that the currency has changed. Before, the currency was in English pounds via EA app and Sims 4 but ...
purchase issue
  • EA_Leeuw's avatar
    EA_Leeuw
    4 days ago

    Moppie1961​ This occurred because you had a VPN enabled and were likely connected to a server in the USA. As a result, the EA app detected your location as the USA and displayed prices in a different currency. Now that you’ve turned off the VPN, the app recognises your actual location and shows prices in your local currency. :)

  • Moppie1961's avatar
    Moppie1961
    Rising Novice
    5 days ago

    Hi EA_Leeuw

    Yes but I have turned it off and it still shows pounds.

  • Moppie1961's avatar
    Moppie1961
    Rising Novice
    5 days ago

    Hi Ea_Leeuw

    Thank you. It is now showing pound sterling and I don’t know how I did it.

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 days ago

      Moppie1961​ This occurred because you had a VPN enabled and were likely connected to a server in the USA. As a result, the EA app detected your location as the USA and displayed prices in a different currency. Now that you’ve turned off the VPN, the app recognises your actual location and shows prices in your local currency. :)

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