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Moppie1961's avatar
Moppie1961
Rising Novice
6 days ago
Solved

Change of Currency

I opened Sims 4 today for the first time in a while. I wanted to purchase the new kits and noticed that the currency has changed. Before, the currency was in English pounds via EA app and Sims 4 but ...
purchase issue
  • EA_Leeuw's avatar
    EA_Leeuw
    5 days ago

    Moppie1961​ This occurred because you had a VPN enabled and were likely connected to a server in the USA. As a result, the EA app detected your location as the USA and displayed prices in a different currency. Now that you’ve turned off the VPN, the app recognises your actual location and shows prices in your local currency. :)

Moppie1961's avatar
Moppie1961
Rising Novice
6 days ago

Hi Ea_Leeuw

Thank you. It is now showing pound sterling and I don’t know how I did it.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Moppie1961​ This occurred because you had a VPN enabled and were likely connected to a server in the USA. As a result, the EA app detected your location as the USA and displayed prices in a different currency. Now that you’ve turned off the VPN, the app recognises your actual location and shows prices in your local currency. :)

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