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vivi19k's avatar
vivi19k
4 years ago

Command and Conquer Administrator Rights

Just purchased Command and Conquer Remastered June 5, 2022 at approx 8:30pm. I had to download the EA App and then download the game. When I go to launch the game I get a popup in the EA App saying game needs administrator privileges to run. I click ok, but then the C&C game main menu pops up as if it started and wants me to select which game to start (C&C, Red Alert, or Map Editor). I select C&C and it closes and a windows popup appears saying game needs administrator privileges to run. 
I have given administrator rights to the EA App as well as the game itself. I have uninstalled and reinstalled the game and app 3 separate times. Also turned off all my firewall and virus protection before downloading and attempting to run. 

The EA App shows I have played the game for 2 minutes because each time I try to open the game and the menu comes up, that seems to count for game time.

I do not find any corrective actions or steps from EA.

I went to get a refund for the game, and when I follow the refund steps on the EA account, it has the window for me to select the game/order for refund, I click the select button (which then you should be able to click Next button) and nothing happens. So it won’t let me proceed with getting a refund.

This is incredibly disappointing. I am not a PC gamer, this is literally the only game I have ever downloaded on my computer. I’m unable to play the game. I’m unable to get a refund.

I saw videos for the game and thought it would be fun since I played it back in the day as a kid. Instead I’m out $20 and up at midnight dealing with this headache.

What a waste. EA you are terrible. I want my money back.

Command and Conquer Remastered

Game will not start

Game needs administrator privileges

Unable to refund

bug
mac
pc

19 Replies

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  • Peter780's avatar
    Peter780
    Rising Scout
    3 years ago

    Please try disabling EA App in-game overlay

  • jharding83's avatar
    jharding83
    3 years ago

    It's now June 2023 and I'm having this exact same problem. Has EA issued any sort of fix? Or anyone find their own? I've tried uninstalling, running via Admin, etc...This is incredibly frustrating!

  • Ch40s86's avatar
    Ch40s86
    3 years ago
    @jharding83 frustrating also if Ea deletes your entire account without letting you know. I had an account with some games in it that i haven't used for some years. After a few years they decided to delete it since i haven't logged in for so long, but they did so without-any-warning. 0 success trying to get it back.
    Now i'm back because i want to play red alert 2 and this happens. Blows my mind...
  • shadowlite19's avatar
    shadowlite19
    2 years ago

    Hello, i just bought the ultimate edition and tried to run RED alert 2 and cnc generals zero hour. Which is asking me for admin rights. How can i fix this?

  • patenmac's avatar
    patenmac
    2 years ago

    Did that - no change. Any other suggestions? Tried right click and run as administrator ant the other suggestions, no solution for me.

    Worked perfectly in the Origin app.

  • Vilfy's avatar
    Vilfy
    2 years ago

    2024 and still no fix. * EA and * their * EA app. Atleast on Origin it worked. EA go burn in hell!

  • JhoGota's avatar
    JhoGota
    9 months ago

    This is * ridiculous, I just wanted to play a * game. I cant even do that now. Attempted the run as admin option for RA and nothing, so now Im out 20 bucks and have no game to show for it. This is why people pirate EA's games and I hope they continue to do so. Get * EA 

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