I have the same issue. I use windows and every time I turn on the computer and try to launch the app there are 3 ways what happens: or it doesn't resopond (literally nothing happens after running the launcher), or the app doesn't load (I see grey window - I can keep it for hours and it won't load) or popup window shows up saing the item I try to open does not exist anymore, even though the app is istalled. Sometimes App Recovery helps, but most of the time it does not. Almost every time I have to re-install the app. It is really annoying doing this every single day, sometimes multiple times in one day. The EA app is updated into latest version.