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daani21300's avatar
daani21300
4 years ago

control issue for fifa 20

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe controller issue
When did this happen? (dd.mm.yy hh:mm) since iv downloaded the game
Summarize your bug hi i decided to get the xbox premium game pass to get ea play. i have now downloaded fifa 20 because i already have 21 now i try playing anything with ea play and its bugging out with the controls for example i press A to continue it wont let me i have to press the right button on the D PAD
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? plug a ps4 controler in and try playing using EA PLAY
What happens when the bug occurs? as soon as the application starts
What do you expect to see? press the right button on D PAD to act if the button is A

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bug
mac
pc

4 Replies

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Hi @daani21300,

    I don't think that PS4 controllers are natively supported by Windows. IF you are having any issues with the controller, then please reach out to the developer of the software that you are using to user the PS4 controller on Windows for support. 

  • daani21300's avatar
    daani21300
    4 years ago
    @EA_Jason i use my ps4 controller fine with fifa 20 it seems to not work properly when i use the EA DESKTOP app and it doesnt work for nfs and same with fifa 20, it shows its linked up and correct but when using the controller for them 2 games it wont work properly i have to press the RIGHT arrow on D pad instead of A(X) button
  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago
    @daani21300 I understand, but all I can suggest is having a look at the settings of the program that you are using to make the controller work and to the FIFA 21 settings.
  • bozno's avatar
    bozno
    4 years ago

    I have the same issues but with an actual xbox controller i cant use it properly on ANY game through EA desktop but i can use it fine with any other game on any other store (epic, steam, game pass, GOG and standalone)

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