Community ManagerHey @A8e5 I use EA App and Steam without any issues.
Your issue is that you are seeing an issue when using a third-party piece of hardware that was discontinued a number of years ago. We cannot assist with such hardware as it is not EA hardware.
Darko
@EA_Darko, I ran into this same issue. Note that this is not referring to the discontinued Steam Link Hardware - Steam Link is now a software app available on multiple devices. I frequently use it to play games on my AppleTV. I connect a controller to the AppleTV, I launch the Steam Link app, and I can stream and play games on my big TV. The games are running on my PC in another room.
Adding apps from the EA App to Steam (via Steam's "add a non-steam game" function) and running from there works on the local PC, the local controller works great. But if they're streamed to the Steam Link app on the AppleTV, the controller only works by emulating a mouse and keyboard. The game's native controller support doesn't work, the game thinks it's being controlled by mouse and keyboard.
Now, because it works fine when on the actual PC, and it doesn't work when streaming via the Steam Link app, one might conclude this is a Valve problem, not an EA problem And while that might be true, it would also be a bad assumption to conclude it must be Valve at fault. You don't know for sure this isn't a bug in the EA app that only manifests in this scenario. For example, running Ubisoft games in the same manner the controller works as expected (e.g. games bought via the Ubisoft Connect app, added to Steam as non-steam games, and streamed via the Steam Link). That's a data point that supports the theory this is an EA problem, not a Valve problem.
Of course I've contacted Valve about this issue as well. But please do consider passing this along to the EA App engineers, because it might, in fact, be an EA bug.
Thanks.
