I tried all the attempts proposed by you, (with the exception of restarting the computer) none of them worked. Is there any possibility that my ISP has blocked the port to the EA play server?
Community Manager@Sr_abobrinha ISP restrictions are a hard one to answer. Not everyone has the same ISP and since we cannot see that on our end, we would have to chase that one down and get a lot of info to make sure that is not happening.
I merged yours with a larger thread that we are collecting info on.
Guys.. I guess it kinda fixed it when I connected to my hotspot. Then connected to WiFi, it’s working So weird.
Community Manager
@Ukk3 wrote:
Guys.. I guess it kinda fixed it when I connected to my hotspot. Then connected to WiFi, it’s working So weird.
@Ukk3 Hotspot generally has a lot less barriers than a standard connection. That is good to know though. I hope others are able to able to play if they try connecting the same way.
Still not working. I tried with another device using the same wifi as my computer and it entered the EA app normally. VC++, video card and windows are up to date. Windows temporary files folder is clean. The "Couldn't connect to servers" message no longer appears. It just stays on a gray screen, running as administrator or not, I check in the task manager and the EA app is at full throttle using the CPU, but nothing from it gives any signal. More and more strange.
Community Manager@Sr_abobrinha Did you try a different connection or a hotspot? Those have unfiltered connections which is why some do work.
