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SebeyDude's avatar
SebeyDude
Seasoned Newcomer
4 months ago
Solved

Currently trying to repair my game - cannot repair due to Access Denied Error



This is the message that has popped up when trying to repair all of my packs. The part scribbled out it my full name - nothing major to helping me fix this. I do not have any anti-virus installed, or at least that I know of. I'm not very tech savvy so I could really do with some help on how I can fix this error.

My game has kept crashing so I'm just resetting the game - removed mods/cache/etc.

Any help will be greatly appreciated :)

crashing
  • Bluebellflora's avatar
    Bluebellflora
    4 months ago

    SebeyDude​ 

    On your Mac go to System Settings > Privacy & Security > Full Disk Access and add EA App and The Sims 4 game. You shouldn't need to do this but it should be a quick fix for your issue.

5 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 months ago

    SebeyDude​ 

    On your Mac go to System Settings > Privacy & Security > Full Disk Access and add EA App and The Sims 4 game. You shouldn't need to do this but it should be a quick fix for your issue.

  • SebeyDude's avatar
    SebeyDude
    Seasoned Newcomer
    4 months ago

    Fixed the problem, currently repairing now :)))

  • baldilili's avatar
    baldilili
    Newcomer
    4 months ago

    Getting "We couldn't update The Sims 4 (pack name here) due to an access denied error to /Users/aaliyahsmith/Desktop/The Sims 4 Packs/EP01/Strings_CZE_CZ.package. If you're using antivirus software, add %gameFile% to the antivirus exclusion list, restart your device if necessary, and resume the game update. This message pops up for every pack, and I've tried uninstalling and reinstalling. I'm playing on Mac and have no idea what else to do. (Message attached) 

  • batkierika's avatar
    batkierika
    Rising Newcomer
    3 months ago

    I have the same problem, expect I get the same message when I try to download a newly bought expansion pack.  Full Disk Access for EA App and The Sims 4 didn't help unfortunately. Any other suggestions?

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