Forum Discussion
EA_Mako
Community Manager
26 days agoHey LemonPoppy0,
Sorry for the concern with those extra kits! They definitely aren't doing you much good if you already had the bundle. We aren't able to make any changes here via the forums, but the support team should be able to help out with the duplicate purchases.
I'd try these refund steps first just to make sure you're not able to get that started directly through your order history. If you run into any trouble with that process - including if you're unable to even submit the request - you can instead just use the Contact us option at the bottom of the page. That'll open a case with support so they can take a look at those extra purchases with you and see what options are available.