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Kashhh3x's avatar
2 years ago

downloading sims 4

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 24/12/23
Summarize your bug downloading game taking hours even with strong wifi, more than enough storage, and unlimited download rate
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try downloading the sims 4
What happens when the bug occurs? my download time will go up then down then back up and keep flecuating
What do you expect to see? an explanation of how to fix the issue or what the issue is

I've been trying to download Sims 4 for 3 hours now, I have enough storage and great wifi. I uninstalled both sims and the ea app and I am still facing this problem. When installing the game it takes maybe at most 10 minutes just to increase in downloading percentage. 

1 Reply

  • UPDATE: 

    I've been waiting all day from 12 pm to now almost 10:30 pm just for sims 4 to download it was on 97% and then my computer went to sleep for a second and now it is stuck on "prpeparing" i have refreshed the app may times ow and it is still not working. I'm over it, hopefully someone can help. 

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