ea acc got hacked or something

my account been hacked before but i got it back and i guess it is hacked again but its open in ea in the same way i cannot enter from anything different because its a different gmail im trying to contact ea i already wrote 4 cases and unable to see them as writed idk why they seem like i did not even write it anyway since i cannot contact ea what could i do? i need to change my mail i cannot understand a thing in ea support anything solves nothing i cannot even talk to a real person.in the attachment it is linked to that gmail i dont even know whos mail is this