EA App - Cloud Save File Corrupted - Can't Continue Save From New PC - FIFA 23
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 08.03.23 14:34
Summarize your bug I have recently bought a new PC. I wanted to continue from my FIFA 23 save (career mode) on my new PC, however after installing the game and trying to launch it using cloud save, I run into an error saying that my cloud save file is corrupted. I tried repairing the game on both PC's, launched the game on my old PC again and saved something just so it would update my save file, but nothing works. I think I'm sure that cloud save is on because I can see the date and time of my last save on my old PC when I select "load from cloud save" on my new PC. I also can't move these files locally through a USB or whatever since career mode files are not visible in local files for FIFA 23. I guess I could migrate the entire game file (like the whole 45 GB's) but I'm not sure if it would work. Would be glad if anyone can help.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't think you can since this is about my cloud save file being corrupted, maybe try the same thing with a different game or same game on two different PC's?
What happens when the bug occurs? I cannot launch FIFA 23 with my cloud save loading up and cannot continue my career mode.
What do you expect to see? I would like to see a solution to repair a cloud save or to see if this is a bug and if there's a workaround.
I have recently bought a new PC. I wanted to continue from my FIFA 23 save (career mode) on my new PC, however after installing the game and trying to launch it using cloud save, I run into an error saying that my cloud save file is corrupted.
I tried repairing the game on both PC's, launched the game on my old PC again and saved something just so it would update my save file, but nothing works. I think I'm sure that cloud save is on because I can see the date and time of my last save on my old PC when I select "load from cloud save" on my new PC.
I also can't move these files locally through a USB or whatever since career mode files are not visible in local files for FIFA 23. I guess I could migrate the entire game file (like the whole 45 GB's) but I'm not sure if it would work.
Would be glad if anyone can help.
