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galacteaPT's avatar
galacteaPT
Newcomer
4 days ago

Ea app acting really weirdly

Just got a microsoft acc with gamepass 1 month to play fc26,i open the ea app,i login,it gives me a blank screen for 30 seconds then gives a server error,if i stay idle after some minutes it opens the ea app,i try to launch the game,game says launching ac and then launcing game,it closes blinks and opens ea app once again .

 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    Hi there, I'm really sorry to hear that you're having problems with your EA app. 

    Could you please let us know which troubleshooting steps you've tried so far, so we don't ask you to repeat the same steps again? While we don't know which steps you've tried yet, I'd suggest starting by clearing the EA app's cache: 

    • Go to the EA app menu. 
    • On Windows, select the three dashes in the far-left corner of the EA app.
    • Scroll to Help.
    • Select App recovery.
    • Select Clear cache.

    I hope this helps.

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