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Marylands_Beast's avatar
3 years ago

EA APP broke after wild heart crashed

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) none
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 16/02/23 12:35
Summarize your bug ea app is blank on launch after Wild Hearts crashed.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? play wild hearts til it crashes and see if it happens? idk.
What happens when the bug occurs? I try to launch Wild Hearts but instead get two blank EA pop ups and just left on the EA launcher.
What do you expect to see? Wild Hearts actually running and playable.

Wild Hearts has been working fine but today I had my first crash and now any game I try to launch from steam that requires the EA app itself (or using the launcher itself.) just pops up a blank blue EA box twice, then the launcher itself but doesn't actually show the game.The game runs on the task manager under the "details" tab but not my "processes" tab, I've waited over 20 minutes and just end up force closing it.


  • Things I've tried; Resetting the cache from the EA app (3 dots, app recovery.) reinstalling EA APP, Reinstalling all my games, clearing steam cache, restarting my cp multiple times and Logging into ea site via desktop mode.

Nothing fixes it. It doesn't ask me to verify myself via code anymore, it's all blank pop ups.

Attached is a simple image of the 2 blank pop ups where it usually confirms who I am via code.

2 Replies

  • Guess I found someone with the same issue. Had Wild Hearts crash on the 17th around 12:45 PM EST. After trying to launch it again it does the same as yours. EA launcher flashes up 2 times then the 3rd time it comes up saying it was launched from another app but no actual game comes up even when it shows running on Steam and showing in the task manager as well. I tried all that you have tried and even went as far as reinstalling Windows 10 OS and still doesn't work. No actual error pops up either.

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