Forum Discussion

2 Replies

  • smichsmich_0's avatar
    smichsmich_0
    Seasoned Adventurer
    5 hours ago

    Me too, this has been happening to me since November 2025, no fix in sight unless you try and make a new windows user account and see if that works

  • I've been having the same issue for the past 2 WEEKS. I've talked to so many customer service agents about this and have gone through so many troubleshooting including : 

    resetting my entire laptop

    updated both windows and ea

    uninstally and re-installing through revo and normal system settings

    deleted ea folders and cache

    running as administrator, 're syncing' my files and changing app properties

     

    I'm genuinely at a loss as for what to do, I spend all this money on the Sims and every few months, without fail the EA app breaks. Like a punishment for being inactive

     

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 2 hours ago
8,780 Posts