Hi @EA_Leeuw
I received a message from BF2042 team with this:
I did the download and can play without any problem. It was related to EA account indeed.
Finally I can play, thanks for all the help! 🙂
Hi Hi @EA_Leeuw,
I'm running into the exact same issue as original poster.
Log states the following and have tried all possible troubleshooting steps to no avail.
165 [2022-12-04T20:12:44.782Z] PID: 1584 TID: 9752 WARN (eax::ui::GamesManagerProxy::getGameStatus) Found no offer id matching 'Origin.OFR.50.0004503' in entitlement list
166 [2022-12-04T20:12:44.782Z] PID: 1584 TID: 9752 WARN (eax::ui::GamesManagerProxy::getGameStatus) Found no offer id matching 'Origin.OFR.50.0004503' in entitlement list
167 [2022-12-04T20:12:44.837Z] PID: 1584 TID: 9752 WARN (eax::ui::GamesManagerProxy::getGameStatus) Found no offer id matching 'Origin.OFR.50.0004503' in entitlement list
168 [2022-12-04T20:12:44.837Z] PID: 1584 TID: 9752 WARN (eax::ui::GamesManagerProxy::getGameStatus) Found no offer id matching 'Origin.OFR.50.0004503' in entitlement list
169 [2022-12-04T20:12:47.834Z] PID: 1584 TID: 9752 WARN (eax::ui::GamesManagerProxy::getGameStatus) Found no offer id matching 'Origin.OFR.50.0004503' in entitlement list
Cheers.
Hi @EA_Leeuw I am having the same issues. I try to download EA play version of the game, but it keeps saying that I owned the gold edition (refunded previously) and would prompt error every time I try to download.
Community Manager@reaction42 @HoIdenMcGroln, please reach out to the Live Support team, via https://help.ea.com, to request assistance with account-related issues.
Thanks!
Community Manager
