Forum Discussion

MrMoonSlam's avatar
MrMoonSlam
3 years ago
Solved

EA App does not launch, receive "Temporarily lost connection"

Product: the EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 9e09095c-d3d8-4e50-88de-71b63efa8a08 Which client functionality are you experiencing thi...
bug
mac
pc
  • Freakriti's avatar
    Freakriti
    3 years ago
    @Wiadson Yet another fix is if you have installed any antivirus such as Malwarebytes, uninstall it and check if the issue is resolved.

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
3 years ago
Hi @MrMoonSlam, @openrach, I assume you have internet running?

No anti virus or firewall blocking?

Also what network set up do you have?

/Atic

Cevanna's avatar
Cevanna
3 years ago

Also having the same problem. Internet connection is fine for everything else expect the EA app.

I've allowed the EA app as an exception for Avast as well as my firewall.

I've uninstalled and reinstalled the app and nothing seems to be working.

Not sure what else to try at this point.

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