Forum Discussion
3 years ago
Hello
What i do is disable every protection in my antivirus, turn off all of them don't even let a single one is active (I'm using Kaspersky). Just wait a few seconds and try to open the EA app again, now see if it working, I hope it helps
- 3 years ago
Turning off AV while being online is a bad idea. EA screwed this up, but that doesn't mean we need to make ourselves vulnerable to online threats. Just saying.
- 3 years ago
Well turn it off only when you want to play EA games, not surfing the internet 🤔
and turn it on again after you are done playing.
And actually, not all people use AV btw 🤔
- EA_Kent3 years ago
Community Manager
Hi everyone,
Thank you for the reports!We are currently looking into these connection errors. We appreciate your patience while we investigate.
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