Community ManagerThis is the only launcher or application that don't keep logged in, it's so annoying to have to login every single time... I would like to know if the product manager ever tried any other launcher or application in his life... all of them have your login / password saved and auto log you in... It's so stupid!
@Berike666 Just a stupid question from me but did you remember to check the remember me box at the login screen?
You didnt mention that you did and you need to check this if you want the app to remember you.
Of course I did it.
It's absurd how the EA team don't give a sh*** to us... no reply from them, nothing...
They destroyed Battlefront franchise, now killing Battlefield with all this incompetence... what next? Fifa will be next game destroyed by this incompetence?
Yes, and it still doesn't work and keeps asking me every time I fire up EA App...I will never buy another EA game just because of this BS!!!!
there was another thread: https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-Desktop-keeps-logging-out-after-every-session/td-p/10225436/page/4
this bug is more than 2 years old and still not fixed!
come on EA! it´s a BASIC feature that doesn´t work!
glad I stopped buying games from EA. Saddly I wanted to play some C&C RA recently just to be reminded of how terrible Origin (now EA) is.
never buying anything outside of steam again.
This EA App totally sucks why does it not remember????????
This has been a issue since long as in more than 8 years and it should be an easy fix but its not fixed yet so we know where this is going. there must be logical reason to why such a simple thing is left unfixed even in 2023. So I have no hope this will ever be fixed. it will help us better remember our password as we type it everyday :D :P
This is a feature to help you remember your password. This feature also helps you keep using your memory. Brilliant isn't it. And we get this for free from EA.
Few days ago, after one of those background updates, EA app started to forget my credentials either. Never happened to me before. Now everytime I start the app I have to put my login/pass again. Just great, especially after reading all those threads pointing out that this bug is old and was never corrected. So basically I have to deal with it and hope that it will magically go away, one of those days... đ
It's been doing this for about 3 weeks now and it's driving me mad. I've tried all the fixes I can find and nothing works. Short of deleting the thing. AGGGGHHH!
I cleared my local EA Launch Helper cache and it started remembering my credentials. Might work for you.
If anyone tries this, let me know if it works for you.
Yup, that works, thanks a mill đ
@BabyReflexes wrote:I cleared my local EA Launch Helper cache and it started remembering my credentials. Might work for you.
- On your keyboard press the Windows + R keys at the same time.
- In the Run window that pops up, enter %localappdata% into the text box.
- Navigate to the EALaunchHelper folder and open it up.
- Delete all the folders you see, for me there was only the cache folder so I just deleted that.
If anyone tries this, let me know if it works for you.
Thank you!
This bug has been bugging me for the better part of the year. As clearing the cache has been something I didn't bother with so far, thought I might give it a go. So I closed EA app, made sure no EA-related processes are running in the tray/task manager and then followed your steps. Next time after reboot it didn't prompt me for my login.
I need some help with the EA APP, i use the xbox login path, but every time i close the app and restart my pc it logs me out again and it getting annoying, is this a bug or something ?
Hey BabyReflexes!
Thanks for the suggestion! I did try this several days ago but unfortunately it didn't make any difference. I checked the EALaunchHelper folder just now and whilst before it did have the cache folder (which I deleted), the folder is still empty - cache subfolder hasn't been recreated so it's not actively being written to.
Might there be another cache folder that needs zapped?
Thanks again!
still having this issue nonstop. fix EA!
Well, I will say one positive thing abouut this annoyance. So long as this bug is around I'll never forget my login for it.
