Community Manager
Community Manager@Str8MayheM85 This is why it is optional and we don't ask players to do it. We can suggest it because it is a part of the troubleshooting process. What we cannot do is ask players to go into their registry and make changes. If they delete something that they should not have that can fall back on us. I understand why it would concern players for sure and if they chose not to, they have every right not to.
I tried a complete fresh install (without any registry editing) which I thought had fixed it but it was only temporary as the problem returned.
But back to my earlier comment and your reply "We can suggest it because it is a part of the troubleshooting process. What we cannot do is ask players to go into their registry and make changes" this is exactly what you're suggesting players do with CCleaner, it deletes registry files and far more registry entries than what EA would have left behind. Which is why I said potentially causing more problems than what they already had with the EA Launcher. A step by step entry removal process from you would be the correct troubleshoot/solution to this.
Are there any updates to this or are there any devs actively working on a fix or looking into it? I get its not a huge problem typing in login info but you do have a "keep me signed in" option so It would be nice if it did just that.
Community Manager@Str8MayheM85 They are not currently looking into it no. They were at one point but an update was pushed and the issue was resolved so I am trying to open that back up.
Community ManagerHey Everyone,
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