Community ManagerProduct: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 20.07.23 21:00
Summarize your bug I have to type my password every time I start EA App
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? start the EA App type password and choose save password. Next time log in or next day you have to log in again
What happens when the bug occurs? It does not remember the password, I have to type my password every time I start EA App
What do you expect to see? It remember the saved login details, like every other game launcher!
It is ridiculous that in 2023 this game launcher still cannot save login information. This has forced me and others to stop buying games from EA and buy them on the steam app which remembers login information
(cm edit - updated thread for tracking)
i have the same problem.
imho this is related to the cookie.ini, more precisely to it's content
%localappdata%\Electronic Arts\EA Desktop\cookie.ini
as long as this file exists (created by EADesktop.exe) and the cookie is valid, the auto login feature works.
imho this is a QT related issue or the cookie expiration time is set to short
cookie related events (not found, expired etc.), and others, are logged to this file
%localappdata%\Electronic Arts\EA Desktop\Logs\EADesktop.log
f. e. [2023-09-05T14:33:18.290Z] PID: 11984 TID: 23660 INFO (eax:😕ervices::qtUtils::CookieJar::addRememberMeCookies) No cookie file.
