Community ManagerProduct: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Can't Login to the app with "keep me signed in" option enabled
When did this happen? (dd.mm.yy hh:mm) 09.11.22 13:19
Summarize your bug EA app throws extremely vague error "Something went wrong - There is an issue with your account" when trying to log in with "Keep me signed in" enabled.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? -Open EA app -Enter login credentials as usual
What happens when the bug occurs? EA app throws extremely vague error "Something went wrong - There is an issue with your account" and throws you back to the login screen.
What do you expect to see? A robust login system... which EA app doesn't clearly have.
Workaround is to untick "Keep me signed in" and log in as normally.
Same happen for me. Rei stall does not help. Adjust permissions on files does not help eiver. Conclusion: ea soft is peace of c..p and devs should take cources to improve their skills.
Reinstalling the EA App as administrator solved my issue.
Go to C:\Program Files\Electronic Arts in Windows File Explorer.
Right-click the EA Desktop folder, select Properties.
There is a "-" symbol over the Read-Only checkbox, uncheck this, Apply and click Continue when prompted for Admin actions.
Be sure to log in after these actions are completed
It seemed to me like it was having trouble saving the settings and I think the Read-Only file mode settings were causing the problem. Don't know why EA installed it like this as default. Most likely something wrong with their install package configuration.
Really * tired of this crap, I don't want to log-in just to play a * game, worse the app doesn't auto-fill in any information whatsoever so you have to completely type out your email and you have to memorize your * password. So sick of this *.
