Community ManagerYour assumption that I did not do option 2 is incorrect. I have removed and reinstalled this "app" multiple times. There has NEVER been a "repair" option. EVER. I'm not a child. Don't assume I can't follow instructions. I have been telling computers what to do for over 40 years. I KNOW how to follow instructions as well as follow them. I even removed and reinstalled it twice to be sure no repair option was given. It wasn't.
I don't know what you're installing. But I seem not to be installing the same program.
I just wish a cash rich company like EA would get their act together and actually FIX bugs when they are reported by a LOT of people. No, it's not preventing people from playing their games. But I can tell you they are losing a LOT of money on lost sales because of their decision to ignore something that aggravates potential customers. But customer satisfaction isn't even taught in business schools anymore like it was when I went to Wharton school back in the 80s. Contrary to what is being taught today. There is not an endless supply of new customers they haven't screwed over yet. But then most professors in business schools today have never had a real job running a real company. Their ideas are completely untested and unworkable.
I understand you're pissed, chief, but there very much is a "Repair" option when you uninstall the EA app through the Control Panel.
Go to "Change or Uninstall Programs", find the EA App by sorting alphabetically, highlight it, click "Uninstall". The "repair" option will be on the right on the first window you see.
It doesn't matter, anyway, as it doesn't fix the problem.
Thank Christ I finished (the awful) Mass Effect Andromeda a few weeks ago, as I can confirm that this issue is still (!) a problem almost 3 months later. I no longer am playing an EA Game, but just decided to click on the app itself to install an update. Zero change. The credentials do not stick.
Getting into disaster territory here. Friendly reminder that the old Origin launcher worked just fine, and even had a "thin" component that wouldn't launch the full Origin app whenever an EA game was launched from Steam. Somehow, this is so much worse.
