EA App Install Error INST-3-1920
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) inst-3-1920 Which client functionality are you experiencing this bug with? Application...
Forum Discussion
I am getting the error code INST-3-1920
I have tried every solution.
1: repair/ uninstal all C++, didnt work.
2: check that the pc is up to spec, didnt work.
3: try a new instance of EA downloader, didnt work.
4. checked that the PC i updated, it is, but didnt work
please i need help, if you know hov to fix the error, please help
- EA_Shepard
Community Manager
@Superoleg30000 Can you do a search and see if C:\ProgramData\EA Desktop\Logs\EABackgroundService.log exists on your PC?
@EA_Shepard no the log dont exist, the only file that are there is the machine.ini
- EA_Shepard
@Superoleg30000 Can you uninstall the App for me, and then run through the following and let me know what happens?
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
Before you reinstall the app, create the EA App install folder manually in the default location, and then install the app as you normally would.
- @Superoleg30000 Hi, did you manage to solve your problem? I'm having the same problem, if you can answer me here please
Im afraid no
