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@EA_Shepard i did what you said, but i still keep getting the same error code
@Superoleg30000 This is what we currently have.
INST-3-1920 - Failed to start Background Service
This error indicates that we successfully installed our game management service, but that it wasn't able to start.
Unfortunately, we're not sure why this happens, the Common troubleshooting steps above may help, but if not please get in touch with us on EA Answers HQ. We'd be particularly interested to know if the following file exists on your PC: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log.
As you can see it is limited. Ive seen random things fix it with more technical steps.
Have you made any other changes to your network, or security options within Windows?
- 2 years ago
This log file doesn't exist, everyone has the Machine.ini file
- 2 years ago
Hello
Same problem here.
What worked for me was:
Unistall EA app,
Registry Clean,
deleting EA folders in ProgramFiles and ProgramData
(you can keep the folder EAGames)
Then restart and try again to install EA app
- EA_Shepard2 years ago
Community Manager
@KevBLM wrote:
Hello
Same problem here.
What worked for me was:
Unistall EA app,
Registry Clean,
deleting EA folders in ProgramFiles and ProgramData
(you can keep the folder EAGames)
Then restart and try again to install EA app
Appreciate the info on this one!
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