Forum Discussion

zukalamp's avatar
3 years ago
Solved

EA App Install Fail Error Code INST-14-1603

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 30.06.2023 22:25
Summarize your bug When installing EA app appear error code: INST-14-1603
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? install EA app.
What happens when the bug occurs? don't finish installing.
What do you expect to see? I want our ideal app.

I have fifa 23 in Steam and I can't install the EA app.

(cm edit - updated title)

  • I was just having this same issue, trying to download the EA app and kept getting inst 14-1603 error. I restarted my PC and tried downloading through a different browser (chrome instead of edge) worked perfectly after that! Hope this helps someone in the future.  

28 Replies

  • @EA_Shepard Hello, i have same issue since 2 days. Try evrything i can do, clean temp file, use ccleaner, reinstall C+, create new account and so many tricks found on youtube nothing's work. What can i do ?
  • Flemingsss's avatar
    Flemingsss
    2 years ago

    HEY I TRIED RUN THE SYSTEM FILE CHECKER TOOL TUTORIALS AND ITS WORKSSSSSSSSSSSSSSSSSSSSSSSS

  • Ahhh thank you so much I was trying everything. That video did wonders!!!

  • Kroupper's avatar
    Kroupper
    2 years ago

    What video? Can you send me the video here? As I tried manifold of ways to fix it but seems to no avail..

  • INST-14-1603 Solution for me - Provided you already tried the VC Distribution thing -

    You can either turn off controlled folder access, or allow rundll32.exe and msiexec.exe through when it pops up on your protection history. This app uses the documents folder in the Windows user folder. Windows 10 and above does not like that folder being accessed. 

  • Tt6tygy's avatar
    Tt6tygy
    9 months ago

    Should I try installing off of edge instead of chrome? Bc mines giving me the error code on chrome. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @Tt6tygy This one is tricky as it is typically related to Windows files. You can take a look at the link here for more info.

    You can also try the following:

    • Run as Administrator: Right-click the EA app installer and select "Run as administrator." This can help resolve permission-related issues.
    • Delete Windows Temp Folders: Sometimes, temporary files can cause issues. Press Windows Key + R, type %temp%, and delete all files in the temp folder.
    • Restart Your Computer: A simple restart can sometimes fix unexpected issues.
    • Run the Program Install and Uninstall Troubleshooter: Microsoft's troubleshooter can fix installation errors. Download it from Microsoft's website and follow the instructions
    • Repair Microsoft Visual C++ Redistributables: Install/Repair your VC++ files for the game (Microsoft VC++ Link)
    • Update Windows: Ensure your operating system is up to date.
    • Create a New Windows Account: Sometimes, a new user account can bypass issues related to corrupted files or settings.
  • 3dedca849259bf3e's avatar
    3dedca849259bf3e
    Seasoned Newcomer
    5 months ago

    none of those solutions worked for me please help im just trying to play the sims 4

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