EA App installation, "Something Went Wrong" error

I finally got the app to install on my computer.  I made two new family accounts on my local computer using "Dont have a microsoft account". After making the new account make that account administrator.  I used microsoft Edge instead of Firefox.  I don't kinow if that made a difference or not. It took the third account for EA app to install. but suddenly it worked. Good luck.

tried this too and to no avail, Will give it another go today at somepoint.

Gave it a go and sadly same result.

Hi,

Repair Microsoft Visual C++ does not work for me but i find a solution, what works for me ( win 10 pro x64 ) :

- Download the app

- Run "cmd" as Administrator

- Activate the "true" admin account by typing "net user administrator /active:yes" beware you have to translate "administrator", i'm French so it's "administrateur" instead of "administrator"

- Switch to the administrator account :

-- win key + D

-- Alt + F4

-- Select "change user"

-- Select administrator

- Run the app's installer, installation should complete now

- switch back to your original user

Warning : don't forget to deactivate the admin account

- Run "cmd" as Administrator

- Deactivate the admin account by typing "net user administrator /active:no"

Hope it works for you too, and add a few good words for EA Devs.

Let me know in the comments 🙂

Bye

Gave this a go there, I still get the "Something went wrong" D: Thanks anyway though!

WORKAROUND FOR ORIGIN MESSAGE 

Stop origin client loading EA app message;

1. Open C:\ProgramData\Origin\local.xml in notepad
2. Add new key there:

<Setting key="MigrationDisabled" type="1" value="true" />

This should go at bottom just above the last line which is "</Settings>."
Save the file and exit. Now launch Origin and that stupid notice will be gone.
Congrats...you can now play your games properly.

Also, set Origin settings to not automatically update. You can manually update games from in the library if you think there's an update you need for it.

Credit to another answer in a thread. 

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@RockHardSemi07 wrote:

WORKAROUND FOR ORIGIN MESSAGE 

Stop origin client loading EA app message;

1. Open C:\ProgramData\Origin\local.xml in notepad
2. Add new key there:

<Setting key="MigrationDisabled" type="1" value="true" />

This should go at bottom just above the last line which is "</Settings>."
Save the file and exit. Now launch Origin and that stupid notice will be gone.
Credit to another answer in a thread. 

---

So, My orgin file didn't even have that. I read every post of this thread, was at my wits end, tried everything. EVERY recommendation here. Finally, did the 'set up as an admin' bit, and was working from there, viewing all of my error logs, turned off my firewall altogether -using PANDA security systems. I FINALLY got it to  work!!!!

But. This was all from the Admin account that James94600 had: 

---

@James94600 wrote:

Hi,

Repair Microsoft Visual C++ does not work for me but i find a solution, what works for me ( win 10 pro x64 ) :

- Download the app

- Run "cmd" as Administrator

- Activate the "true" admin account by typing "net user administrator /active:yes" 

- Switch to the administrator account :

-- win key + D

-- Alt + F4

-- Select "change user"

-- Select administrator

- Run the app's installer, installation should complete now

---

My last ditch effort before it finally worked was going through the settings in my Panda Dome (that's the antivirus/firewall/etc program that takes the place of my windows defender) and I disabled Not just the firewall(which had the file exceptions in it anyway) and just TURNED IT OFF. All of it. Took the 10 minute risk, and tried running the EAappInstaller.exe. And it worked. So there is that. I haven't actually tried to run my Sims4 game yet, but I'm going to hope for the best.

To anyone else having this issue.. may all the gods have mercy on your soul. Hopefully this EXTRA EXTRA tidbit helps someone else who's ready to pull their hair out. 

I am currently pulling my hair out! I am so frustrated that the EA app doesn't work, god I miss Origin, please bring it back. I hope this solution finally makes this bloody app work or else I would just really give up for some time.

Hi, I have just solved this issue with a really simple fix from Jude2WorldTR - never posted on here before so no idea how to give them credit (sorry!) but I am just going to copy and paste their advice in case it helps others: "First of all, I created an "Electronic Arts" folder in Program Files. I then threw the "EADesktopInstaller.exe" file that we downloaded into this folder and started it as an administrator. And I managed to complete the installation. I can't start the program with the icon on the desktop, but it works when I go to the file location and start it as an administrator."

Sure this won't work for everyone, it's never that simple, but it did fix it for me after trying lots of other more complicated things to no avail. Good luck!

Is anyone else getting "error code INST 21-577" when they try to install the EA app 🙁 my games are all unplayable and have been for a number of months!! does anyone know how to fix this or what it means? Ive tried every fix I can find and nothing is working even a little bit.

@RockHardSemi07didn't work for me cuz I ran into another error trying to play anything at all. EA should reimburse everybody for pushing this onto us after creating it with bugs. That means they didn't test it thoroughly with various configurations. I'm so tired of software companies using users as Beta sites when we don't have the tools to go back if they screw up this badly. UGH

@ovie2  Pardon? Who is talking about Steam or Win7? I don't work for EA or this forum. 🙂 I'm just a gamer like you.