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ensararslan's avatar
ensararslan
Newcomer
26 days ago
Solved

EA App is closing itself automatically

Hello everyone, Until yesterday I did not have any problem with EA App while I am playing EAFC26. Starting from today, when I open the game and start playing, after a couple of minutes the game fo...
  • EA_LunardustCat's avatar
    26 days ago

    Hi, thanks for letting us know which steps you’ve already tried. Let’s try the following next:

    • Change the User Account Control (UAC) settings in Windows, turn it fully off for testing, and see whether that makes any difference
    • Putting your PC into a Clean Boot and then launching the game
    • If you use third-party antivirus software, temporarily disable it. If you’re using Windows Defender, try turning it off for testing or adding the EA app as an exception
    • Make sure your display is connected to your GPU and not to the motherboard's video output
    • Run System File Checker to help verify the integrity of your Windows system files

    One player also reported that a connected device was causing the issue for them. They found that unplugging everything except the monitor, mouse, and keyboard helped identify the cause. 

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