Forum Discussion
EA_QueenBee
Community Manager
4 months agoHey Ug1y60d,
Can you try following the steps in this article under "Clear the cache under Windows 10 or 11"? Hopefully it's just some cache files causing you issues.
- Ug1y60d4 months agoSeasoned Newcomer
Hi the issue still persists even after clearing my cache. What should I do?
- EA_QueenBee4 months ago
Community Manager
There are a few more things you could try:
- Run EA app as an administrator.
- Check for any Windows updates, and install those.
- Try a clean boot in case there's a background program that's causing the app to crash.
- Try a System File Check in case there are damaged or corrupted files within your system.
- Ug1y60d4 months agoSeasoned Newcomer
Even after trying the steps, the app will still close upon launching.