Forum Discussion
EA_QueenBee
Community Manager
4 months agoHey Ug1y60d,
Can you try following the steps in this article under "Clear the cache under Windows 10 or 11"? Hopefully it's just some cache files causing you issues.
Ug1y60d
4 months agoSeasoned Newcomer
Hi the issue still persists even after clearing my cache. What should I do?
- EA_QueenBee4 months ago
Community Manager
There are a few more things you could try:
- Run EA app as an administrator.
- Check for any Windows updates, and install those.
- Try a clean boot in case there's a background program that's causing the app to crash.
- Try a System File Check in case there are damaged or corrupted files within your system.
- Ug1y60d4 months agoSeasoned Newcomer
Even after trying the steps, the app will still close upon launching.