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They just don’t get it, it seems I had the same problems and tried what they said and it still didn’t work only redownload it origin and using it to update allowed me to update my game:/ the EA App is garbage
They're full of crap and in denial that the issue is with them. I ran a download on steam, where it shows a graph of your download speed, and in 10 minutes, it didn't drop once. Did the same with the EA app and it dropped to 0 M/b three timmes in 5 minutes then came up with the error.
Asked a friend to do the same and they had the same issue.
- EA_Darko3 years ago
Community Manager
Every app and game is different, just because there is no issue with one does not mean that the issue isn't network or ISP.
I would recommend the steps shared above and if you continue to see issues you speak with your ISP.
Darko- 3 years ago
My ISP told me to tell you the EA app is broken.
- 3 years ago@EA_Darko admit that your new app sucks and thats why nobody plays EA games anymore, was hoping to play battlefield 1 after a while never playing EA games and instead of origin it was this, felt hopeful but no this is literally so terrible deleted EA games and the battlefield 1 folder you pumped up to 80 GB full when the game wasn't even 20% finished, definitely shouldn't have expected anything good from EA.
- 3 years ago@EA_Darko this is AI same response everytime and no concept of whats going on. useless dealing with EA they dont take responsibility of their failings.
- 3 years ago
its seems to be happening to quite a few people....but lets blame it on everyones ISP instead of fix the issues with the EA app lol. I have 1 gig internet speeds and and its still take a long time to get a download done due to it dropping to 0KB every few seconds then picking back up to full speed just to immediately drop again and it is NOT my ISP or network...its the EA APP
- EA_Darko3 years ago
Community Manager
Testing this just now @firemagewally and pulling down a consistent speed without any drops.
Any time I have tested this after seeing reports I have not yet been able to recretae the issue. If the issue was with the EA app I would expect to see the issue pop up for me at least once.Issues like this, generally if an EA side issue would result in thousands if not tens of thousands of reports.
Looking at our internal tools and not seeing any issues which further points to it being a network or ISP issue for those seeing it.
Darko- Xtr3meFighter3 years agoSeasoned Newcomer
I am experiencing the same downloading issue with more than one game (Apex Legends and Star Wars Squadrons) on the Origin PC app. It starts downloading and stops. I am using version 10.5.116.52126 - 773022 of the Origin app. The issue has been ongoing for weeks, I haven't reported it until now as I thought it would get resolved on its own but it hasn't. Has this issue been escalated to EA?
- Terlynsky3 years agoNew Traveler
Exactly! The only way I can get the crap app to load is by signing into EA & Sims3 store first. Then start the App and it takes for ever to load, if it even loads at all. Denial runs deep with these ppl. Bad enough their app is crap but, then they try to blame us. I never had a problem like this with Origin or anything else for that matter. But gee must be my system....NOT!
- 3 years ago@sephis85 you are so right, EAs job is to mess everything up and they say they did just fine...
2 DLCs from Mass Effect 2 still have the same undownloadable issue: normandy crash site and inferno armor. Stupid issues, not able to fix it or just run a damned ftp server and i do the job for you EA!!!! on my own...How can you mess up downloads?- 3 years ago
Hey EA,
just run ftp servers and we will do the download and EA-Job for you!!!
This EA-App is worst nightmare crap i've ever experienced... If you delete cache, everything is gone...
Ok, what helped, then run steam and repair it, thats all.
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