Forum Discussion

4 years ago

Solved

EA App keeps losing connection on game download, but my internet is fine

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...

EA_Darko
4 years ago
Hey all, it sounds like you may be having issues with your connection. I'd recommend taking a look at this help article: https://help.ea.com/en/help/faq/problems-playing-online/

Darko

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Community Manager

4 years ago

Every app and game is different, just because there is no issue with one does not mean that the issue isn't network or ISP.

I would recommend the steps shared above and if you continue to see issues you speak with your ISP.

Darko

4 years ago

My ISP told me to tell you the EA app is broken.

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