Forum Discussion

Rising Newcomer

7 months ago

EA App Login Error – EC:10005 and Report Failure

Hi, I installed the EA App and tried to log in with my username, but I get the message "Please check your internet connection" along with Error Code: EC:10005. My internet connection is stable and wo...

Rising Newcomer

7 months ago

please solve my problem.

EA_Claus
Community Manager
7 months ago
Hey sinosko,

We have seen an increase in this specific error report recently. Thanks for your reports, too.

You can help our teams by submitting a support request on the website and providing the additional information requested in this thread. Keep an eye on it for updates or to let us know if anything changes!

I will, in the meantime, lock this thread to avoid having multiple discussions open about the same problem!