EA app not loading library or downloading games
When opening the EA app everything loads and works fine except for the library tab, which shows a grayed-out grid of would-be game icons and says that I have 4 games. After a few seconds a message in yellow shows up saying:
"Things are taking a bit longer than usual to load up. Hang tight while we try to resolve the problem."
From here the only thing that works is to go offline and then back online again through the app which loads my library. At this point I run into the stuck on "preparing download" issue and when clicking to cancel it gets stuck on "canceling" forever. The preparing download issues persists even with app and PC restarts. I've tried clearing cache, closing EA background service in task manager (Which closes the app too), restarting the app, and restarting my PC as well as reinstalling the app. Nothing works and while there are some advanced potential fixes I've seen on these forums to similar issues (one involving a set of scripts to run and another involving a boot without any background apps) I don't feel I should have to dip my toe into them for this app to work. I have also ensured that all EA elements are given full access through the firewall.