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whubble's avatar
whubble
New Hotshot
2 years ago

EA App not showing items purchased...

I purchased two Kits for the Sims 4 today about 8 hours ago. I purchased the Poolside Splash kit and the Modern Luxe kit. Receipts for both are in my EA Account. However the app will not reflect that...
bug
mac
pc
Ladysuncrusher's avatar
Ladysuncrusher
2 years ago

Hello I have reported as suggested and am still waiting for my purchase to show up in game, namely the Poolside Splash Kit.  My Library says I own both of the recent Kit DLC content.

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@Ladysuncrusher 

Could you please provide the Report ID from your Error Report here in this thread to help us investigate into this? 

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