I have just switched over from Origin to EA app (Desktop) to play Sims games.
Everytime I run the game I am having to sign in with the App even though I have the "remember me" option ticked. This is frustrating as the Origin Engine never made me do this each time.
Are EA looking into this problem for the desktop App? Yes I have tried uninstalling the app but it still asks me to log in each time.
Community Manager@EA_LeeuwYes correct. When my pc goes to sleep or I shut down the "keep me signed in" option Not working. I have cleared cache etc which I thought worked but was wrong. Its not a big deal of course except when pc just sleeps. Then its annoying. LOL
Edited to add: Does not store email and password info. I have to re input it after shut down/go to sleep.
Community Manager@EA_LeeuwApplies latest update to App. Let my pc 'go to sleep" while app active.
First came up with " no internet" and login screen just for a second or two then logged me in automatically.
So I am going to say the latest update has corrected the error. Thank you for responding.
And no never crashed.
Community ManagerI'm having the same issue, I've been having it since switching over from origin, honestly and it's every time my internet goes down I have to relog in and I'm sick of it, especially since my internet goes down a lot. I haven't heard of any update helping either. is there an update I'm missing or? I just really want to not have to keep logging in every few hours because my internet decides to be [removed] and thus I can't play the sims due to this issue as it crashes my games too.
(cm edit - removed language)
I have fresh install Windows 11. I'm having the same issue.
