I am a MacOS user. When I open Origin I get the prompt to upgrade to the EA App. I downloaded it and it works fine. The issue is my Mac was actually already on its last legs. Not enough storage to even attempt to open any games. I had already planned to get a new one. Yesterday, my new Mac arrived and I migrated all my apps over from the old one. The EA app doesn’t launch/open/work at all even though it says it’s installed. I uninstalled, reinstalled over and over. I did the same with Origin. I can’t use Origin cause the only thing I can do in that is upgrade to EA app, but EA App is acting like it doesn’t exist on my device. Can someone please give me some advice. My old device is running on OS Catalina which is the minimum requirement for the EA App. My new one was running on Ventura when I first tried to use the EA app, but is now running on OS Sonoma, the newest operating system. I can’t understand how it’s not working. Am I missing something? Obviously I’d love to get the EA app to work but at this rate, I just want my Origin app back. I have tried downloading older versions of Origin so I can play without it wanting the upgrade, but none of them will connect to online mode (which I need to re-download my games!)

I ALREADY SHOWED AN SS ABOUT THE ISSUE BUT STILL, THERE IS NO ANSWER, EVEN SOME OF THE PLAYERS ADVICE ME SOME HACKER BUT THAT´S NOT FOR ME.I HAVE MONEY INVESTED IN MY GAMES SO THE LESS THAT I EXPECT IS TO BE ABLE TO PLAY WHENEVER I WANT TO, DON´T PUT SOME UPDATES "TO IMPROVE THE GAME EXPERIENCE" IF THIS UPDATES ARE NOT READY, ORIGIN HAD ISSUES BUT THIS, THIS IS A NIGHTMARE!

When I try to use Origin it redirects me to EA app. When I download the EA app, I cannot even see the games section. It doesn't work at all. No part of the application works. I deleted the app and reinstalled it, problem not solved. I can't play the games because I can't access them. I also updated my Macbook and there is no problem there either. How do I fix that?

On Friday I was forced to switch to the EA App. At first it wouldn’t even download. But I finally got that part done. It won’t open at all. No error messages because it won’t open. I’ve uninstalled Origin and uninstalled and reinstalled the EA app numerous times now. Same thing. My OS is Sonoma and I have the space. I’’m VERY unhappy that I can’t play my Sims game. What are you going to do about this EA??? You should have cleared the bugs before FORCING us to switch!

This new app doesn’t work at all in Mac, I already clean up all the storage, restarted it about five times now and it just shows that there’s an error from sims 4 WHAT THE HECKKKK

does anyone have any updates as to why??

EA App not working on MacOS | EA Forums

29 Replies

EA_Leeuw
Community Manager
2 years ago
Hi @ka99te,

Did you try to restore your new Mac via a TimeMachine backup by any chance?
ka99te
2 years ago
@EA_Leeuw I did not. I used the Migration Assistant as I didn’t see the need to use the TimeMachine. Do you think I should have used it?
EA_Leeuw
Community Manager
2 years ago
@ka99te, I have the feeling that the Migration Assistant might have broken Origin/EA app, or at least something that those apps depend on.

Are you able to download Origin for Mac via this link (https://www.dm.origin.com/mac/download), install Origin again, login etc. and see if you get the prompt to migrate again? And see if that fixes it for you?
ka99te
2 years ago
@EA_Leeuw I thought that too. So I uninstalled everything from the Migration assistant and downloaded Origin from their site. I still get the prompt to migrate to the EA app. And like I mentioned above, I even installed an older version of Origin but it won’t go online so I can’t use it properly. I’m really stuck.
EA_Leeuw
Community Manager
2 years ago
@ka99te, could you perhaps follow these steps and let me know if you're still running into the issue? https://bluebellflora.com/2024/04/04/ea-app-recovery-for-mac-reset-ea-app-by-clearing-cache-and-other-files-manually/
silliestduck
2 years ago
Hi!
I'm having this same issue and have done everything that the person before me has tried. I just tried following the steps you provided and then re-downloaded origin to see if I'd be able to play my game and it still tried forcing for to install the EA app
silliestduck
2 years ago
@silliestduck I followed the prompt to download the EA app and I'm able to play my game somehow. Even though EA says that the app isn't available for Mac yet. weird... i will update this thread after toodling around in game for a bit.
chloemullenwils
2 years ago
Wow this worked for me! Thank you so much.
Ria_Black
2 years ago
Hii!
So I followed all the steps, and nothing is working still, the EA App Migrator lasts for all of 5 seconds before Origin completely shuts down and refuses to work. I have OS Catalina, so I don't understand what the problem is, as the EA App was working literally three days ago for me. Please help, I just bought a Sims 4 DLC bundle and I'd really like to use it, but I can't even access my games ☹️((
blahbaby1234
2 years ago
I really loved the EA app for Mac bring it back