EA app on MAC not launching

EA app will open in the background but not launch. I have already tried clearing cache and cookies but that does not help. I am able to open the EA app only after I uninstall and reinstall it but it won't allow me to open up my Sims 4, has been saying an update is required but when I click update I get the terms and conditions and when I agree to that nothing happens. I have tried to click on repair in the app and nothing happens then and also uninstall but nothing moves forward. I'm at a loss for what to do.