3 years ago

EA app seems to be causing issues.

EA app seems to be causing issues with launching the game.

So, I bought Battlefield 2042 yesterday through Steam, I haven't been able to even get the game to launch. What happens when I try to get the game to launch on Steam, it says that the game is launching for about 2 seconds, then doesn't launch, blank EA app window opens up, and then like a minute later I get a message that says "There was an error on our end that caused the game to fail, try again later." This has happened every single time I tried to launch the game as I tried to find out the issue and fix it. I reinstalled the game and the app again, gave admin rights to all .exe files in the bf folder, tried to even launch through Origin but that just told me that the game wasn't installed.

I am out of ideas, I wanted to play the game but it has only managed to raise my blood pressure without even managing to work properly.

bug

mac

15 Replies

EA_Illium
EA Staff (Retired)
3 years ago
@JustErkka1 To check EA App now integrates with Steam, Do you have Origin running in the background when you try to play?
JustErkka1
3 years ago
No, you can't have Origin active while trying to use EA app, you have to close the other to use the other. When launching the game, depending on which is active, it tries to use it. Unless if you don't have either Origin or EA app open, then it defaults to EA app.
Rokebo73
Seasoned Ace
3 years ago
@JustErkka1 Read this:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
spielas1elf
3 years ago
@Rokebo73 Doesn‘t help unfortunatly
Rokebo73
Seasoned Ace
3 years ago
@spielas1elf Reinstalled app as an administrator already ?
spielas1elf
3 years ago
@Rokebo73 Yes but that didnt worked. Cleared the Folders in AppData also, After deinstalltion
JustErkka1
3 years ago
I have cleared all cache before twice. I searched probably all over the internet for every trick to try and fix this. I ended up refunding the game, might try again when another sale comes on.
Rokebo73
Seasoned Ace
3 years ago
@JustErkka1 make sure no game platform is booting with windows !
As soon windows is booted, right click STEAM shortcut and select RUN AS ADMINISTRATOR !
Now Repair/Verify game files and test game !

Update us please
JustErkka1
3 years ago
I ended up refunding the game cause I don't wanna risk having to keep a game I can't even play. I checked my startup apps and I don't have any game platforms enabled. Only my Avast antivirus which I tested if that was the issue before. Wasn't antivirus. Didn't think about running Steam itself as administrator could have made a difference. too late for me to test that now tho.
x_Chaunce_x
3 years ago
Im almost 100% convinced the issue is saving your game to another harddrive. When the game and the app are both on my C drive it appears to work fine but when the game itsself was saved to another drive it stopped working. Everything was working fine for me until today when i got a prompt that my drive was full so it couldnt update the game. which is fine, it helped me realize the game was on the wrong drive to begin with and i hadnt realized it. So i uninstalled, reinstalled onto my D drive and the game wont boot after the eazyanti cheat runs for about 10 seconds. Ive been looking for solutions ever since but of course none of them work. I even tried to install the EA App on the D drive and it wont let me, it says it did but the files appear on the C drive even after making sure i selected it to DL on the D drive. Ea is so woefully useless its amazing.