EA App Side Bar Isn't Loading

Hello.

I have been having this issue for about 2-3 months now. Whenever I log in to the EA App, the side bar that has my profile and my online/offline status does not load but stays grey. This would not be an issue, accept that this stops me from accessing online features in my games as it reads my account as offline. I have tried to restart the app, used the app recovery, and uninstalling/reinstalling it. Uninstalling/reinstalling helped for about 3 hours where the side bar loaded and I was able to access my games online features. However, after that, it went dark again and has not loaded since. 

To clarify, the EA app itself isn't offline (it does not have the "you're in offline mode" page). I have a stable Wi-Fi connection, so I know that is not the issue either. I have tried every other troubleshooting tip I have found and nothing has worked as a long term solution. This is starting to really annoy me and I hope that someone here might be able to help.

TIA