EA app "Simply put, there was an errror"
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) EA app "Simply put, there was an errror"
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 10.5-2023
Summarize your bug When launching the EA app, it says "connecting to the EA app". Then shortly after says "Simply put, there was an error. The background services aren't responding, so we're kicking off the update manually. Stay put while we get the app up and ready for you" Then there is two options to "restart app" or cancel. When pressing "restart app" it goes back to "connecting to the EA app" and stays there for eternity. When pressing cancel you get it opens a consol that says "ea app is already up to date, and then closes after a 5 second timer"
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When launching the EA app, it says "connecting to the EA app". Then shortly after says "Simply put, there was an error. The background services aren't responding, so we're kicking off the update manually. Stay put while we get the app up and ready for you" Then there is two options to "restart app" or cancel. When pressing "restart app" it goes back to "connecting to the EA app" and stays there for eternity. When pressing cancel you get it opens a consol that says "ea app is already up to date, and then closes after a 5 second timer"
What happens when the bug occurs? When launching the EA app, it says "connecting to the EA app". Then shortly after says "Simply put, there was an error. The background services aren't responding, so we're kicking off the update manually. Stay put while we get the app up and ready for you" Then there is two options to "restart app" or cancel. When pressing "restart app" it goes back to "connecting to the EA app" and stays there for eternity. When pressing cancel you get it opens a consol that says "ea app is already up to date, and then closes after a 5 second timer"
What do you expect to see? When launching the EA app, it says "connecting to the EA app". Then shortly after says "Simply put, there was an error. The background services aren't responding, so we're kicking off the update manually. Stay put while we get the app up and ready for you" Then there is two options to "restart app" or cancel. When pressing "restart app" it goes back to "connecting to the EA app" and stays there for eternity. When pressing cancel you get it opens a consol that says "ea app is already up to date, and then closes after a 5 second timer"
When launching the EA app, it says "connecting to the EA app". Then shortly after says "Simply put, there was an error. The background services aren't responding, so we're kicking off the update manually. Stay put while we get the app up and ready for you"
Then there is two options to "restart app" or cancel.
When pressing "restart app" it goes back to "connecting to the EA app" and stays there for eternity. When pressing cancel you get it opens a consol that says "ea app is already up to date, and then closes after a 5 second timer"
