Forum Discussion

734773a2bc4f216's avatar
3 years ago
Solved

EA App something went wrong when installing

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 25/01/2023 10:06
Summarize your bug When installing the ea app I was get the error something went wrong…
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Install the EA app
What happens when the bug occurs? The error message pops up
What do you expect to see? A successful installation of the ea app

I downloaded the ea app a while back and it installed right but always had a oh snap it crashed message. I have never been able to launch the app to the login screen.

I decided to try and fix it today so I uninstalled it and reinstalled it but now it won’t uninstall.

I have tried a lot of fixes including factory reset pc, installing microsoft visual redistricbution (something like that).

Please Help.

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @734773a2bc4f2167 Thanks for running through those, To check do you have any settings or security that might block applications writing in your C drive?

    Also, what was the other error you receive when you tried in a clean boot?

8 Replies

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 11 minutes ago
8,801 Posts