Forum Discussion
WEEDBALLS
4 days agoRising Newcomer
This does not help. I'm in the USA. My EA app defaults to Germany.
I've uninstalled and reinstalled the app. It still defaults to Germany.
EA_Leeuw
Community Manager
4 days agoIn that case, it is most likely that you either have a German EA account or are using a VPN connected to Germany.
If neither of these applies, please provide a screen recording (video) showing the EA app on your device defaulting to Germany, and whether the same behaviour occurs on the ea.com website.
Specifically, the video should show:
- The EA app launching from startup and automatically loading the German storefront
- The ea.com website loading from a fresh session (a private/incognito browsing window is recommended) and automatically displaying the German storefront
Unfortunately, screenshots are insufficient in this case, as both the EA app and the website can be manually set to display the German storefront. This makes it impossible to verify whether the behavior is occurring automatically or due to manual selection.