Forum Discussion

barnacleboi32's avatar
2 years ago

EA App will not open

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 28.12.23 11:00
Summarize your bug EA App will not launch
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? First I opened Madden 24 through Steam, it would not open. Then I tried to open the EA app to see if I could purchase Madden 24 there, and I was unable to open the app.
What happens when the bug occurs? Nothing, the window won't open. A process sometimes starts momentarily and ends.
What do you expect to see? I expect to see the EA App open.

I started out trying to open Madden 24 through Steam. It says initializing, then goes back to not being open without any windows opening. Then I thought I would try to open it through EA, and realized that I couldn't even get EA to open, so I am assuming this is the issue.

I have done the following:
Checked my internet connection, it is stable and fast.
Uninstalled and reinstalled the app multiple times.
Ended task on the EA background services.
Cleared the app data cache for anything EA related.
Turned on Unicode time setting (?) or similar as another thread suggested that
Turned off secure boot in BIOS as another thread suggested that

I have 4 or 5 other games that I cannot open because the app itself will not open whatsoever.

26 Replies

  • zystof's avatar
    zystof
    11 months ago

    The fix that worked for me was to use the EA Uninstaller app and clicked repair when it asks do you want to uninstall or repair.

    Hope this helps someone.

    I find it irritating that software just doesn't load and gives you no indication as to why

  • leni_twol's avatar
    leni_twol
    Seasoned Rookie
    9 months ago

    I've tried all the solutions mentioned here, and no help. App still won't run or open. The EA updater (in a command prompt) says it's updated. I've contacted support twice. They tried to guide me trough all the common solutions although I've clearly stated in detail everything I've tried. Any solutions since last post, perhaps?

  • same here, I cant start the EA app for 5 days, nothing works, what is this joke? Im on steam for over 12 years never have I had a problem like this

  • RemaKi's avatar
    RemaKi
    9 months ago

    This is the worst piece of software I have ever seen. Every single launcher works except EA, I've tried everything people are recommending on these forums, it won't start and now I can't play my games. I will never, ever, buy any game related to EA.

  • I dont know about others, but for me the thing is that i start the desktop app or i go to files and the little blue circle on the cursor appears 2 times for a short period and nothing opens like i never pressed ea. Please if you find a solution write it down because none of my friends have this issue.

  • RemaKi's avatar
    RemaKi
    9 months ago

    That is exactly what is happening to me. I tried everything. None of the exe files from the EA app folder want to start. 

    First I purchased Need For Speed Hot Pursuit Remastered and I can't play it because it is the only game that won't recognize my Xbox controller. Then I bought NFS Unbound and after installing it, I think the app updated, and now that is exactly what is happening, blue circle 2 times and then nothing. And now again I can't play the game I bought.

    I can't believe this company that has trillions of dollars does not have a launcher that WORKS, and that they can't see how many people are complaining about not being able to run the app.

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