EA App won't launch
The EA app will not launch on my system anymore, running as administrator, running in safe mode, uninstalling and reinstalling changes nothing. I installed the Origin app and it launched and function...
Forum Discussion
This problem persisted before I installed the older version of Origin, I had to resort to installing Origin to test if it was just the EA App that was not working. The Origin app was already uninstalled completely before I wrote this ticket, so I'm already at that point. I still cannot access my games because of this. The fact that an old (and now unofficial) app works far better than the official supported app (which doesn't work at all) is extremely frustrating. I'm strongly considering not buying any games from EA moving forward because of this. Just to add, the EA games I own on Steam (a 3rd party app) also work perfectly fine as well (I only bought games on EA App/Origin since they were exclusively on this platform alone when purchased) also adds salt to the wound.
EA_Leeuw
Community Manager
Community ManagerGirgburg, Did you follow the steps in [INFO/GUIDE] How to uninstall the EA app and remove leftover files | EA Forums - 11897658 steps by step and made sure that no files were being left behind?
hello , i have been having the same issue lately and i uninstalled it and installed it again and followed the guide and did alot of stuff from youtube ( tutorials ) and still nothing worked and it started a few days ago out of the blue please help me fix :)
- EA_Leeuw
Alright, Girgburg. In that case it's recommended to see if you're still having the same issue on a new Windows Administrator account. That was, you can check if perhaps something on your current account prevents the client from launching correctly. You can do this via:
- Open Settings
- Press Win + I
- Go to Accounts > Other users (Windows 11)
or Accounts > Family & other users (Windows 10)
- Add a local user
- Click Add account
- Choose "I don’t have this person’s sign-in information"
- Click "Add a user without a Microsoft account"
- Enter account details
- Username (e.g., AdminUser)
- Password and security questions
- Set as administrator
- After creating the user, go back to Other users
- Click the user > Change account type
- Select Administrator > Click OK
EA_Leeuw, Unfortunately, that did not change anything as well, I still cannot get the EA App to launch. It will show the splash screen and then nothing, even after waiting for minutes. At this point I’m over trying to find a solution; I’m just going to pick up the games I still play on Steam whenever they are on a steep sale.
- Open Settings
